General Info
Use any of our online forms to enquire about anything of personal interest without obligation.
These forms do not constitute a booking but are purely for you to ask for details of availability.
We will then answer your enquiry and inform you of further procedure should you decide to reserve.
Please be sure to enter your E-Mail/Fax details correctly as a small typing error will prevent us from recontacting you...
Rent a Car
Our car hire parters are amongst the most priceworthy and reliable on the island with modern vehicles, the majority of which are less than 1/2 year old.
If you wish to reserve a car or motorcycle you do not normally need to pay a deposit in advance, although this depends on season and model. As soon as you confirm your reservation, you will receive further details from us, including the free airport service. This will however depend on your arrival time. If you arrive between 20:00 and 08:00 you will find your vehicle in the airport car-park.
At all other times you will be collected at the airport with your luggage and driven to the offices (approx 5 minutes) to receive your car and sign the papers.
This service saves you time locating your car and the trouble of carrying heavy cases through the airport maze.
The payment for your vehicle is dealt with directly at the hire office and you may pay in cash, eurocheques or per credit card.
A further tip:
Be sure to reserve well in time as many vehicles, such as convertables, mini-buses and air conditioned models, are in high demand.
We can however usually obtain group B cars (eg. Fiesta, Corsa, Twingo etc.) at short notice, even during the peak season.
Hotels, Villas, Fincas, Apartments etc.
Our webpages include many offers from diverse companies who also have differing conditions. We therefore handle each enquiry individually and will inform you according to your requirements. Generally speaking, a deposit of 20% is required on reservation of your accommodation. The quickest and easiest way to guarantee your reservation is by payment of the deposit by credit card. Your details can be transmitted per fax (or phone) although we strongly recommend the use of our secure online form which sends your mail as a coded document which can only be read by us. Of course we guarantee complete discretion and no personal details (including your e-mail address) will be disclosed to any third party.
The balance is due on arrival and is payable directly to the administrator of the hotel, finca etc.
Cancellation Conditions
If you need to cancel your booking please advise us as soon as possible per email or fax.
The cancellation charges are calculated as a percentage of the total agreed amount and are based on receipt of your cancellation notification as follows:
| More than 60 days before arrival | Reservation deposit | | 30 - 59 days | 50% | | 15 - 29 days | 75% | | 14 days or less | 100% |
Boat & Yacht Charter
If you decide to charter a motorboat or yacht, you will receive a special form from the relative charter company, which requires certain details regarding your license, experience, etc.
Further Conditions
TopTravel is an online information magazine published by the company "TopTravel Mallorca", from whose Internet pages enquiries and reservations can be processed per E-Mail, Fax or Telephone. TopTravel Mallorca is however neither a travel agency nor a tour operator.
All services, offers and content of any pages are the sole responsibility and obligation of the respective advertisers/suppliers (eg. Hotels, Holiday Agents, Car Hire Companies, etc.) by whom any resulting reservation is made.
In particular "TopTravel Mallorca" is not liable or responsible for any incorrect details, descriptions, or contractual errors and any costs involved in such.
Any deposits already paid upon confirmed reservation cannot be refunded, should the customer, for whichever reason, decide not to make use of the services agreed upon.
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